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KMID : 0605720180240020105
Journal of the Korean Society of Biological Therapies in Psychiatry
2018 Volume.24 No. 2 p.105 ~ p.114
Factors Associated with an Adherence to Counseling in Telephone Crisis Hotline
Won Geun-Hui

Kim Jung-Eun
Kim Jun-Won
Choi Tae-Young
Lee Jong-Hun
Abstract
Objectives£ºIn many countries, suicide attempt is one of the main reasons for emergency hospitalization of young people, putting a heavy burden on health care systems. Telephone crisis hotlines have been operated worldwide for a purpose of suicide prevention programs. The aim of this study was to investigate variables affecting adherence to suicide counseling among callers using telephone crisis hotline.

Methods£ºOur study included 1,029 subjects who contacted telephone crisis hotlines at Daegu Metropolitan Mental Health Center in South Korea. Subjects were asked a series of questionnaires covering sociodemographic and clinical characteristics during first call session. Helpers used Crisis Triage Rating Scale(CTRS) to assess the immediate risk. During next 1-year follow up, the number of follow-up calls after first contact was measured. Subjects who called more than once were designated as a maintenance group. We performed chi-square test and binary logistic regression analysis to investigate variables affecting counseling maintenance.

Results£ºFrom the initial 1,029 subjects, 570 callers(55.4%) called more than once after their first contact. Marital status(OR=2.470), psychiatric treatment history(OR=1.525) and CTRS score(ORHigh,Low=3.310), (ORModerate,Low=2.623) were significantly associated with the counseling maintenance.

Conclusion£ºThis study revealed that callers who were divorced, separated or widowed, who had previous psychiatric intervention history and who were assigned to higher risk CTRS group showed better adherence to telephone counseling. We can use these findings for the development of more useful suicide prevention program by trying to increase adherence, especially for unmarried people and those who have no history of psychiatric treatment.
KEYWORD
Suicide, Telephone crisis hotline, Counseling adherence
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